Shipping Policy

Shipping & Return Policy

Shipping

Orders are dispatched within 2 working days.

Delivery timelines range between 2 to 6 working days depending on the delivery location.

Free shipping is available on all orders above ₹699.

Order tracking is available through our tracking link once the order is dispatched.

Plant Return Policy

We do not accept returns on live plants due to their delicate and perishable nature.

Plants may appear slightly dull or stressed after transit; however, with adequate sunlight and proper watering, they typically recover.

If you face any issues with plant health upon delivery, please contact us at support@pushkara.one or via WhatsApp at +91 9913301867.

Non-Plant Return Policy

Damaged Product

If a non-plant product is received in damaged condition, please report the issue within 30 days of delivery.

Upon verification, we will arrange a replacement or issue a refund.

Not Satisfied with the Product

If you are not satisfied with a non-plant product, you may self-return it within 7 days of delivery.

A refund or replacement will be processed once the returned product is received and inspected.

Return shipping costs must be borne by the customer.

Return Address

Pushkara Nursery and Landscaping

Behind Dukhiyano Darbar, Kankuba Circle, Outer Ring Road

Mota Varachha, Surat, Gujarat – 394101

Phone: +91 9913301867